Warranty
Every Leviou levitation base comes with a 12-month warranty against manufacturing defects. If your base stops working because of a fault in materials or workmanship within 12 months of delivery, contact us and we will help you.
Which products are covered?
The warranty covers our levitation bases:
It also covers the levitation base that comes with every sculpture, the Glass, the Plate and Custom Logo displays. The floating pieces themselves (sculptures, glass, plates and logo pieces) are not covered.
What is not covered?
- Damage from drops, impacts or other accidents
- Misuse, for example floating objects heavier than the base's limit (400 g on Core, Core Oak and Core Pro; 1 kg on Core Pro+)
How do I make a warranty claim?
Email info@leviou.com with your order number and a short description of the problem. A photo or video helps. We reply within 1–4 hours.
This warranty does not affect your statutory rights as a consumer. For returns within 14 days, see our returns and refund policy.
